Webinar:
Cracking international conversions – Increase online sales by catering to local payment preferences

In this on-demand webinar, Forrester payment expert Zia Daniell Widger provides valuable insight into selling across borders by sharing current UK and Europe e-commerce statistics, trends and forecast impacting online retailing. She also covers customers’ preferred online payment methods by country and their risk attitude toward buying online.
More and watch webinar>> Cracking international conversions

Case study:
Npower IVR case study

British utility company npower turned to NETBANX when redesigning their Interactive Voice Response (IVR) payment system. NETBANX was able to deliver a faster, more reliable and effective IVR system, moving from initial instruction to full roll-out in under 6 weeks. This report describes what npower required and how NETBANX delivered it.
More and download >> NEOVIA improves npower's IVR

Free report:
Payments that pay off—How alternative payments can increase conversions for Forex and Spread Betting companies

Alongside bank wires, credit cards have traditionally been the most popular way to pay for online purchases at forex trading and spread betting sites. But with alternative payments on the rise, many consumers are moving away from using credit cards. And while the preference of alternative options varies from region to region, the presence of these alternatives remains a vital online sales tool. This report outlines the factors every merchant in the financial markets industry need to consider, ensuring their customers can use their preferred payment options.
More and download >> NETELLER - Alternative Payments

Free report:
The decline of credit cards—Why alternative payments are taking over

Credit cards have traditionally been the “go-to” payment method for online purchases. However, fears over identity theft and dissatisfaction with the “buy now, pay later” model have an increasing number of people turning away from online purchases that require payment with a credit card. This report outlines the factors online merchants need to consider when accepting payments online.
More and download >> The decline of credit cards

Whitepaper:
Simplify and save—What to look for in a merchant account provider

With interchange rates changing all the time, merchants working with an acquirer could be paying too much for their merchant account service. That may mean it’s time for a change, but what should businesses look for? This whitepaper outlines all the factors merchants should keep in mind when looking for a merchant account provider.
More and download >> Convert more shoppers into paying customers - How to increase your online sales with internet banking payments

Whitepaper:
Convert more shoppers into paying customers - How to increase your online sales with internet banking payments

The UK has one of the highest consumer credit card adoption rates for online payments, with only 60% of consumers choosing to use their credit or debit card to transact online. Other European countries don’t fare as well, with Germany and Sweden being as low as 26% and 34% respectively. That gives you an opportunity to increase your sales by up to 74%, by simply offering an alternative to cards on your site. With 50% of consumers willing to abandon a transaction simply because their preferred payment method isn’t available,  merchants need to offer internet banking payments on their site, particularly if they want to grow their business in Europe. 
More and download >> Convert more shoppers into paying customers - How to increase your online sales with internet banking payments

Whitepaper:
Level up your payments - How to tackle fraud and global payments in the MMOG marketplace

The Massively Multiplayer Online Gaming (MMOG) market grew by 22% in 2008 with consumers spending $1.4 billion in Europe and North America. DFC Intelligence expects growth in that market to continue, pushing the subscription market alone past $6 billion by 2013. With soaring fraud rates, coupled with a worldwide membership base, merchants in this rapidly growing market need a unique global payment solution that minimises risk while providing global payment support. 
More and download >> Level up your payments - How to tackle fraud and global payments in the MMOG marketplace

Whitepaper:
Increase your market reach - Drive cross-border sales and enhance your profitability with Dynamic Currency Conversion

Industry analysts predict European e-commerce will generate $235 billion in annual sales by 2011, prompting e-commerce merchants to expand their focus to include key growth markets outside of the UK. But capturing foreign markets requires more than simply ‘opening’ a virtual branch location. It requires an integrated foreign payment system that offers online consumers both convenience and choice. 
More and download >> Increase your market reach - Drive cross-border sales and enhance your profitability with Dynamic Currency Conversion

Whitepaper:
Decrease your overhead costs with Direct Debit - The alternative to credit cards that boosts your bottom line

With more than 75% of UK consumers using Direct Debit, it’s not surprising that e-commerce merchants are keen to use it to convert the 21% of people who don’t shop online simply because they don’t have a credit or debit card. But focusing on Direct Debit as just another payment method misses its most important advantage: as a revenue enhancement tool.
More and download >> Decrease your overhead costs with Direct Debit - The alternative to credit cards that boosts your bottom line

Whitepaper:
Navigating Payment Channels - Choosing the right payment system for your business

European e-commerce is predicted to reach €263 billion by 2011. The reason? Online retail is seeing a dramatic increase in both its consumer base and average spend per customer. No wonder high street retailers are looking online to extend their market reach. Big names like Ikea, Tesco and M&S are launching or re-launching their online retail sites, putting pressure on smaller retailers to examine their market channels.
More and download >> Navigating Payment Channels - Choosing the Right payment system for your business

Whitepaper:
Open the Doors to Your Online Store - Accepting Credit and Debit Cards on Your Website

Tapping into over 627 million online consumers requires the ability to process payments online. In today’s global economy, the universal convenience of credit cards and debit cards means you have to know how to best process credit card and debit card payments. This whitepaper outlines the key step to process payments directly, how payment gateways work, how to choose a payment service provider and the potential risk factors associated with accepting online payments.

More and download >> Open the Doors to your Online Store  - Accept Credit cards and Debit cards on Your Website

Whitepaper:
Your guide to PCI compliance - Everything you need to know about online payment security standards

Online fraud is big business, costing e-commerce retailers big money. Industry analysts estimate the cost to the industry to be as much as US$60 billion per year. Why? Today’s fraudsters know the game. Increasingly tech-savvy, fraudsters are strategically targeting sensitive consumer data in their efforts to pose as legitimate customers to unwary online merchants. You wouldn’t want to be that merchant. This whitepaper discusses the new baseline standard for online payment security and data protection against fraud and the requirement for merchants to be compliant by October, 2009.
More and download >> PCI Compliance - Everything You Need to Know about Online Payment Security Standards

Whitepaper:
Crack Down on Identity Theft - Protecting Your Business from Credit Card Fraud with 3D SecureTM

426 million. That’s the number of times online shoppers used credit cards to pay for their online purchases in 2006. Industry analysts predict the number of transactions will reach 1.5 billion in the next decade. With this growth comes an increasing threat of fraud – a real threat that is costing the retail industry as much as $60 billion a year. This whitepaper outlines how fraudsters take advantage of Card Not Present (CNP) transactions and how retailers can protect their business from credit card fraud and identity theft using the latest technology from Visa and MasterCard®. 
More and download >> Crack Down on Identity Theft - Protecting Your Business from Credit Card Fraud with 3D SecureTM