More than anything, US consumers want free shipping

The vast majority of people would shop online more often if free shipping were more widely available.

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Security is a top concern for online shoppers

Research shows that if consumers are more confident in the security of online payment, they’d be more apt to shop through Internet retailers.

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Americans spending more, but not on what they want

Whether paying in person or via e-commerce, the rising cost of living has more Americans parting with a higher share of their earnings compared with what they were spending last year, according to newly released survey data from Gallup.

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Banks and merchants work on reducing card fraud

Security is always the most important consideration with respect to making payments.

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Consumers’ pleased with in-store technologies, poll finds

In an effort to make the consumer shopping experience quicker and more efficient for the buyer, retailers are increasingly offering alternative means of researching items and paying for them. And based on a recent survey, shoppers like what they’ve seen thus far.

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Mobile payments are good for business

Accepting mobile payments can increase customer visits. 

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Many online buyers would welcome drone delivery, poll finds

A fairly high percentage of online shoppers wouldn’t have a problem with a drone dropping off a package at their front door, a new survey reveals.

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Stagnant retail sales in April

Contrary to a Gallup poll finding that consumers increased their spending in April, the first full month of spring got off to a rather slow start for retailers, evidenced by a  stagnant amount of people buying online and in-store, newly released government numbers suggest.

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More small businesses attest to prevalence of hack attacks

It’s no longer a matter of whether small businesses will be affected by a cyber attack, but when. And for a number of companies in the United States, breaches have already come to pass, based on the results of a recent survey.

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Poll: 1 in 4 people have bought groceries online

Though grocery shopping and car hunting may have always seemed like a consumer activity to do live and in person, e-commerce is helping more people shop in unconventional ways that may eventually become mainstream.

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