Multi-channel retail

Increasingly, traditional point-of-sale (POS) merchants are expanding their sales channels to e-commerce sites. When it comes to accepting and processing payments, multi-channel merchants are faced with very different requirements from the credit card associations and acquiring banks.

As experts in e-commerce payment processing, we can assist you in implementing the payment solutions that protect your retail brand and help build long term customer loyalty.

Internet merchant account requirement

When accepting payments in a credit card-not-present environment, the acquiring banks require that POS retailers use an internet merchant account to process credit cards rather than their POS merchant accounts. Designed for credit card transactions that are processed without a consumer present, internet merchant accounts have different features and carry with them risks that merchants need to be aware of.

At Optimal Payments, we are experts in providing internet merchant accounts. With our acquiring bank relationships around the world, we can offer multi-channel retailers global solutions with multi-currency options.

Online payment gateway

One of the most important requirements for multi-channel retailers is having the right online payment gateway solution. With the absence of a physical POS terminal, multi-channel retailers will need a secure online payment system to capture and transmit transactions for processing. The NETBANX payment gateway is the most sophisticated and advanced proprietary payment gateway in the online payments industry. A PCI Level 1 compliant gateway with geo-redundancy, the NETBANX payments gateway provides global payment processing including:

  • Processing of all major credit cards around the globe
  • Processing of direct debit in most major countries
  • Multi-currency processing and settlement
  • Proprietary risk rules engine and fraud management tools
  • Chargeback management tools
  • Comprehensive data management
  • Multi-lingual comprehensive back office suite

We’re trusted by top multi-channel retailers including:

Shop Direct Group including: 

  • Littlewoods
  • Woolworths
  • Very
  • Isme
  • Choice
  • Additions Direct
  • K&Co