NETBANX contact information

Contact the NETBANX team by phone or email. Please choose from the list below.

Merchant sales

If you are a prospective merchant and you’d like to learn more about NETBANX, please contact us using the information below.

EXISTING MERCHANTS: use the contact information under “Merchant support” below.

North America

Call: 888 896 6278
Contact web form
Email: sales@optimalpayments.com

Europe

Call: 0845 4851 238
Contact web form
Email: sales@netbanx.com

Merchant support

If you are an existing merchant requiring operational or technical support, please
contact us using the information below

North America

Call: 1.888.709.8753
Email: support@optimalpayments.com

UK

Call: +44 (0) 1223 446030
Email: support@netbanx.com

International

Call: 00 800 2525 2722
Email: support@netbanx.com

Partner Program

If you have a question about the NETBANX Partner Program, please visit our Partnership Opportunities page to reach us.

Cardholder and shopper help

If you have a question regarding an online payment to a merchant, please visit our Cardholder and Shopper Frequently Asked Questions.

Careers with NETBANX

To inquire online about employment opportunities with NETBANX, please visit www.optimalpayments.com.

Investor relations

To find out more about investing in our parent company, Optimal Payments Plc, visit the investor section of www.optimalpayments.com.

Office locations and mailing addresses

North America

NETBANX
2 Place Alexis-Nihon
3500 de Maisonneuve Blvd. W., Suite 700
Montreal, Quebec, Canada
H3Z 3C1

Europe

NETBANX
3rd Floor, Mount Pleasant House
Mount Pleasant
Cambridge
CB3 0RN
United Kingdom